Terms and Conditions

Effective Date: January 27, 2025

Terms of Service

These Terms of Service govern your access to and use of Rapid Relay's load board aggregator platform. By accessing or using our services, you agree to be bound by these terms.

Service Definition

The platform aggregates trucking load data from third-party sources, offering tools like profitability indexes and route planning. Notably, it does not directly facilitate shipper-carrier transactions.

User Obligations

Members must:

  • Be 18 years of age or older
  • Provide truthful and accurate information
  • Maintain account security and confidentiality
  • Refrain from illegal activities, hacking attempts, harassment, or content theft

Content Ownership

All content, trademarks, features, and functionalities on the Platform are the exclusive property of Rapid Relay and its partners, with only limited personal use permitted.

Financial Terms

Subscription fees are billed in advance and generally non-refundable. The company reserves pricing modification rights with advance notice.

Liability Limitations

The platform is offered "as is" without guarantees. The company disclaims responsibility for third-party data accuracy and disclaims liability for damages from platform use or unavailability.

Account Management

Users may terminate accounts via support@rapidrelay.ai. Rapid Relay retains unilateral suspension or termination rights for policy violations.

Legal Framework

Ohio law governs these terms, with dispute resolution through American Arbitration Association proceedings in Ohio.

Contact Information

For questions regarding these Terms of Service, please contact us at support@rapidrelay.ai